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Alternative Dispute Resolution

In the event of a dispute, the consumer may have recourse to a consumer Alternative Dispute Resolution Entity (ADR).

Available ADR names and contact details and other information can be found on the consumer portal (, or by phone at 707 788 787.

The WebMy (Sérgio Alberto da Silva Maio Company with the sole tax identification number no. 212 644 408) joined the CIAB-TRIBUNAL ARBITRAL DE CONSUMO sita na:

Av. Rocha Paris, 103 Vila Rosa Building

4900-394 Viana do Castelo

Telef. : 258 809 335

Where you can also use the above contacts.

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